Guest Relations Personnel

Hotel Capitol is seeking an experienced and professional Guest Relations Personnel (GRP) for a senior-level role within our Front Office department.

REQUIREMENTS:

• Must be a graduate with a completed NYSC .

• Minimum of 4 years’ experience in hotel front office operations.

• Excellent communication, interpersonal, and customer service skills.

• Strong guest relations and complaint-handling abilities.

• Good knowledge of hotel front office procedures.

• Professional appearance, leadership skills, and a guest-focused attitude.

• Applicants residing around Ojodu Berger and its environs are strongly preferred.

KEY RESPONSIBILITIES:

• Ensure excellent guest experiences and satisfaction.

• Handle guest complaints, enquiries, and special requests.

• Support and coordinate front office operations.

• Maintain high standards of professionalism and service delivery.

📩 HOW TO APPLY:

Interested candidates should send their CV to [email protected].

Note: Only candidates who meet the stated qualifications and experience requirements will be considered.