hotel capitol

Hotel Capitol is seeking an experienced and professional Guest Relations Personnel (GRP) for a senior-level role within our Front Office department. REQUIREMENTS: • Must be a graduate with a completed NYSC . • Minimum of 4 years’ experience in hotel front office operations. • Excellent communication, interpersonal, and customer service skills. • Strong guest relations and complaint-handling abilities. • Good knowledge of hotel front office procedures. • Professional appearance, leadership skills, and a guest-focused attitude. • Applicants residing around Ojodu Berger and its environs are strongly preferred. KEY RESPONSIBILITIES: • Ensure excellent guest experiences and satisfaction. • Handle guest complaints, enquiries, and special requests. • Support and coordinate front office operations. • Maintain high standards of professionalism and service delivery. 📩 HOW TO APPLY: Interested candidates should send their CV to [email protected]. Note: Only candidates who meet the stated qualifications and experience requirements will be considered.