IT Support Officer/Administrator

🏢 Company: TechEvos

Key Responsibilities

• Set up and maintain the organization’s IT environment, including computers, printers, networks, and peripherals.
• Install, configure, and maintain operating systems, business applications, and productivity tools.
• Manage internet connectivity, local networks (LAN/Wi-Fi), and basic network security.
• Ensure regular system updates, backups, and antivirus protection.
• Provide first-line technical support to all staff for hardware, software, and connectivity issues.
• Set up user accounts, email access, and system permissions.
• Manage company data storage, backups, and recovery processes.
• Liaise with external IT vendors, internet service providers, and hardware suppliers.
• Manage IT procurement, asset tracking, and warranty records.
• Identify opportunities to improve IT efficiency and reliability.
• Provide recommendations for system upgrades, automation, and digital transformation.
• Support management with IT-related advice and reporting.

Requirements

• Background in Finance, Accounting, or a related field.
• 3–5 years of relevant experience.
• Proficiency in Microsoft Excel and familiarity with financial systems such as SAP.
• Strong attention to detail, planning, organisation, and problem-solving skills.
• Ability to manage multiple tasks effectively.
• Good communication skills, teamwork, and a proactive attitude.