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Jobs LagosCustomer Care Representative

H

Customer Care Representative

LagosEntryFull TimePosted 5h agoCloses 14 Jan 2027

Job description

What you'll do

Respond to customer enquiries by phone, email, WhatsApp, and social media
Resolve complaints quickly and escalate complex issues to the right team
Record customer interactions and feedback accurately
Follow up to confirm issues are fully resolved
Meet daily response-time and satisfaction targets

What we're looking for

OND/HND/BSc in any field
1+ year of customer service experience (fresh graduates with strong communication skills are welcome)
Excellent spoken and written English
Patient, polite, and good at problem-solving
Comfortable with computers and basic CRM or Microsoft Office tools
Able to work shifts if needed
Must live in or near [Lagos area, e.g. Ikeja, Lekki, Yaba]

What we offer

Competitive salary paid on time
Transport allowance / HMO / pension
Training and clear career growth
Friendly team and supportive management

Explore

Customer Care Representative salary guide More jobs at HG Int'l Concept Jobs in Lagos Resume writing tips Interview prep guide

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Salary range

₦150,000 – ₦200,000 /mo

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7-day reply standard. If the employer hasn't replied within 7 days we remind them, and their typical reply time is shown on their company page.

TypeFull Time

LevelEntry

LocationLagos

IndustryFinancial Services

Posted5h ago

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Median pay from verified listings on this platform.

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About HG Int'l Concept

Leading company in their industry.

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Share this job

Salary

₦150,000 – ₦200,000 /mo

How this role compares in Lagos

There are currently 3 other open Customer Care Representative roles on the platform, and 510 open roles in Lagos across all categories.

Figures are drawn from live listings on HeadHunter.ng and update as new roles are posted. See the full Nigeria salary guide.