Position ObjectivesTo perform the regular duties of a pharmacist, while managing, monitoring and coordinating the activities and performance of team members to the achievement of the pharmacy goals and objectives.
Minimum Qualification and Experience- Atleast first Degree in Pharmacy.
- 2-3 years’ work experience. Experience in a Community Pharmacy in the same role
- Must have been a full-time pharmacist with the organization for at least one year
Position DimensionsDuties may include, but are not limited to, the following- Provide guidance and counselling on medications to customers
- Drive sales and profit in the Pharmacy to meet set goals, targets and objectives.
- Ensures Company’s compliance with legal policies, procedures and pharmaceutical regulations
- Establish, organize and implement community outreach programs quarterly
- Provide delivery of quality pharmaceutical services in line with state and federal requirements
- Improve Customer service approaches and techniques to ensure Customer needs, complaints, and issues are successfully resolved within Company guidelines and standards.
- Strategically work towards achievement of pharmacy long-term and short-term goals
- Implement proper product expiry management
- Plan, organize, and implement all activities in relation to the pharmacy operations.
- Ensure proper filling all necessary pharmacy document for documentation purposes
- Coordinate the pharmacy academy weekly
- Ensure maximum customer satisfaction within company’s polices
- Institute and implement enhancement of quality service delivery for maximum customer satisfaction
- Ensure smooth operation of the pharmacy
- Generate weekly reports
- Ensure maximum cover for all roles of the pharmacy at all times
- Monitor daily activities of team members via their individual checklist
- Monitor and rate performance of team members via scored cards and bi annual appraisal
- Take charge and ownership of the entire pharmacy operations
- Ensure punctuality in the opening of the pharmacy
- And any other assigned task from line manager or management.
Core Skills- Strong Leadership and supervisory skills
- Excellent communication skills
- Integrity and Ethical
- Planning and Organizational skills
- Excellent problem solving and analytical skills
- Goal Driven
- interpersonal skills;
- Relationship Management;
- Influencing & Persuading
Functional Skills- Commercial Awareness
- Business strategy
- Excellent product knowledge and industry
- Sales strategy
- Team building
- People management
- Customer Service oriented
- Risk Management
- Strong self-management skills, maturity, confidence and patience.
Innovative approach to problem solving