Account Service Officer

About the Role

Customer-facing role in a Lagos banking branch — managing client accounts and supporting service quality.

Responsibilities

• Manage client accounts and provide comprehensive financial service support.
• Deliver high-quality customer service and handle account-related inquiries.
• Support quality improvement initiatives and operational efficiency.
• Maintain professional communication and interpersonal relationships with clients.
• Perform analytical tasks to support banking operations and reporting.

Requirements

• Minimum of Second Class Upper (2:1) in any discipline.
• Minimum of Credit (C) in both Mathematics and English at O'Level.
• Must be 26 years of age as at the date of application.
• Minimum of one year of relevant experience.
• Must be a resident of Lagos State.
• Eloquent, confident, and possess strong communication skills.
• Prior experience in customer service or quality improvement is an advantage.

Salary & Benefits

₦280,000 net monthly + benefits.