Telesales Officer

About the Role

Results-driven Telesales Officer to generate leads, engage customers, and convert inquiries into sales for a Lekki-based power solutions company (generator rentals, maintenance & sales). Rotating-shift role with accommodation provided.

Responsibilities

• Contact prospective and existing customers to promote generator rental, maintenance, and sales services.
• Follow up on leads from marketing campaigns, referrals, and inquiries.
• Identify customer needs and recommend suitable power solutions.
• Convert inquiries into sales opportunities and close deals.
• Build and maintain strong customer relationships for repeat business.
• Schedule meetings and site visits for the business development team.
• Maintain accurate records of leads, interactions, and sales activities.
• Meet and exceed assigned sales targets and KPIs.
• Prepare regular sales and performance reports.
• Handle customer inquiries professionally and provide excellent service.
• Stay updated on products, pricing, and industry trends.

Requirements

• Bachelor's Degree, HND, or OND in Business Administration, Marketing, or a related field.
• Minimum of 2 years' experience in telesales, sales, or customer service.
• Strong communication, persuasion, and negotiation skills.
• Comfortable with high-volume outbound calls.
• Strong objection handling and closing abilities.
• Target-driven and results-oriented mindset.
• Proficiency in MS Office and CRM tools is an advantage.
• Experience in power, engineering, construction, or energy sectors is an added advantage.

Work Style

• Rotating shift, Monday – Sunday.
• Weekdays: 8 hours; weekends: 12 hours.
• 1 day off weekly.
• Overtime paid for extra weekend hours.

Compensation

₦200,000 – ₦250,000 net monthly + accommodation.