Job Summary
The ISV Sales Manager is responsible for driving business growth, customer engagement, and market expansion for the Isolation Valves and Actuation Technologies portfolio across Ghana, with a primary focus on the Mining and Metals industry. This role is responsible for developing strategic customer relationships, driving pipeline growth, increasing market share, and positioning Emerson as the preferred provider of valve, actuation, services, and lifecycle solutions.
Reporting to the Isolation Valves Area Sales Manager for West Africa, you will work closely with customers, Local Business Partners, and Emerson teams to identify business opportunities, drive competitive displacement programs, and achieve sustainable growth across the region.
In This Role, Your Responsibilities Will Be:
Business Development & Sales Growth
- Meet or exceed annual business goals, bookings targets, and financial objectives.
- Drive growth across the Isolation Valves and Actuation portfolio within Ghana and assigned West Africa accounts.
- Develop and execute strategic account plans and site plans for key customers.
- Identify, develop, and close KOB2 and KOB3 opportunities across targeted accounts.
- Develop and implement growth strategies to maximize revenue from the installed base.
- Drive modernization, upgrade, and competitive displacement initiatives.
- Develop and execute plans to increase market participation within the Mining and Metals sector.
- Support Shutdown, Turnaround, and Outage (STO) opportunities and ensure strong business participation.
Customer & Account Management
- Establish and maintain strong relationships with key stakeholders and decision-makers at all organizational levels.
- Position Emerson Isolation Valves and Actuation products as the preferred technology and solutions provider.
- Act as a trusted advisor by identifying customer challenges and providing value-driven solutions.
- Establish and maintain long-term service, spare parts, and turnaround agreements with key customers including mining operators.
- Develop executive-level relationships that support long-term business growth and customer loyalty.
Opportunity & Pipeline Management
- Maintain a healthy project pipeline and regularly update CRM systems and sales tools.
- Prepare and present business forecasts, growth plans, competitive intelligence, pricing surveys, and opportunity reviews.
- Develop RFQ qualification processes and opportunity prioritization for strategic projects.
- Drive efficient quote management and KPI performance across assigned accounts.
- Support the closure of both destination and entity opportunities.
Collaboration & Cross-Functional Support
- Work closely with Local Business Partners and regional sales teams to develop and execute growth strategies.
- Collaborate with other Final Control and Emerson Business Units to maximize pull-through opportunities.
- Ensure alignment of business unit initiatives with customer and account plans.
- Coordinate internal resources to deliver effective commercial and technical support to customers.
- Provide regular business performance updates and forecasts to leadership teams.
Compliance & Operational Excellence
- Ensure all activities comply with Emerson Ethics, Trade Compliance, and business policies.
- Maintain accurate reporting, forecasting, and opportunity management processes.
- Drive accountability and operational discipline across all sales activities.
Who You Are
- You possess strong knowledge of Isolation Valves, Actuation Technologies, and Mining industry applications.
- You build trusted relationships and influence key decision-makers.
- You understand industrial processes and effectively communicate technical and business value.
- You are commercially focused and passionate about driving business growth.
- You proactively identify opportunities and turn them into measurable results.
- You effectively collaborate across teams and functions to deliver customer success.
For This Role, You Will Need
- Bachelor's Degree in Mechanical Engineering or a related engineering discipline.
- Minimum 5-7 years of experience in valve sales, business development, or related industrial sales roles.
- Experience within the Metals and Mining industry.
- Proven sales success and track record of achieving growth targets.
- Experience in proactive selling and account development.
- Strong commercial awareness and customer engagement capabilities.
- Excellent written and verbal communication skills in English.
Preferred Qualifications That Set You Apart
- Sales Management or leadership experience.
- Isolation Valve or Actuation product sales experience.
- Experience working within a multinational organization.
- Strong understanding of Mining and Metals industry processes.
- MBA or formal Sales/Business Management qualification.
- Experience developing strategic accounts and long-term service agreements.
Our Culture & Commitment to You!
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives because we know that great ideas come from great teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide medical insurance plans, an Employee Assistance Program, tuition reimbursement, employee resource groups, recognition programs, and much more. Our culture prioritizes work-life balance and offers flexible time-off plans, including paid parental leave (maternal and paternal), vacation, and holiday leave.
Our training programs and initiatives focus on end-to-end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship, coaching, project management, and on-the-job training.