Account Manager — West Africa (Nigeria)

About Our Client

Our client is an established Managed Security Services Provider (MSSP) delivering advanced cybersecurity solutions across Nigeria and other African markets. Their Nigeria operation serves a diverse client base spanning government, financial institutions, and enterprise organisations. They are seeking a commercially-minded Account Manager to drive growth and deepen client relationships in the region.

The Role

This Account Manager will oversee client relationships across Nigeria, with a primary focus on revenue growth and customer satisfaction. You will manage existing accounts, identify and convert new business opportunities, and represent the organisation as a trusted advisor on cybersecurity solutions.

This role reports to Management.

Key Responsibilities

• Serve as the primary relationship owner for assigned clients across Nigeria
  

• Diagnose client security requirements and propose tailored cybersecurity solutions
  

• Drive revenue through new client acquisition, opportunity identification, and consultative upselling
  

• Represent the organisation at industry events and maintain a current understanding of local cybersecurity trends and regulatory developments
  

• Partner with internal teams to ensure consistent, high-quality service delivery
  

Candidate Profile

• 3–5 years of experience in account management, business development, or sales within IT, telecommunications, or cybersecurity
  

• Solid understanding of cybersecurity services and the Nigerian enterprise market
  

• Proven ability to achieve and exceed sales targets
  

• Proactive, ethical, adaptable, and a strong communicator capable of managing complex client relationships
  

Requirements

Education

• Bachelor's degree in Business Administration, Marketing, Information Technology, Cybersecurity, or a related field
  

• Professional certifications in sales, account management, or cybersecurity are an advantage (e.g., ITIL, CompTIA Security+, Certified Sales Professional, CISSP)
  

Experience

• 3–5 years of progressive experience in account management, business development, or B2B sales
  

• Experience within the IT, telecommunications, or cybersecurity industry is preferred
  

• Demonstrated track record of managing client portfolios and achieving or exceeding revenue targets
  

• Experience selling to government institutions, financial services organisations, or enterprise clients is a strong advantage
  

• Familiarity with the Nigerian regulatory environment and business landscape
  

• Experience navigating complex, multi-stakeholder client relationships
  

Technical Skills

• Working knowledge of cybersecurity services and solutions (managed security, threat detection, incident response, compliance, vulnerability assessment)
  

• Proficiency with CRM platforms (Salesforce, HubSpot, Zoho CRM, or equivalent)
  

• Competence in Microsoft Office Suite (Excel, PowerPoint, Word) and Google Workspace
  

• Ability to prepare and deliver high-quality client presentations, proposals, and reports
  

• Understanding of Nigeria's cybersecurity regulatory framework (NDPR, Cybercrimes Act) is an advantage
  

Core Competencies

• Strong relationship-building and stakeholder management skills across government, financial services, and enterprise sectors
  

• Excellent verbal and written communication skills
  

• Consultative selling ability — the capacity to diagnose client needs and architect appropriate cybersecurity solutions
  

• Commercial acumen and negotiation capability
  

• Self-motivated and able to work independently while collaborating with cross-functional teams
  

• Resilience, adaptability, and comfort working in a fast-paced, target-driven environment
  

• High ethical standards, discretion, and professionalism
  

• Ability to manage complex, long-cycle enterprise sales processes
  

Location Requirement

• Based in Abuja, Nigeria
  

• Ability to travel within Nigeria for client meetings and industry events
  

• Occasional regional travel within West Africa may be required
  

Benefits

Compensation

• Gross monthly salary: NGN 1,069,303.30
  

• Net monthly salary: NGN 800,000.00
  

• Commission: 1.5% on total deal value
  

• Professional growth opportunities within a dynamic environment