Sales Manager

We are seeking a results-driven and commercially minded Sales Executive to drive revenue growth by promoting the hotel's rooms, event spaces, and banqueting facilities. The ideal candidate will have a proven track record in hospitality sales, strong business development skills, and the ability to attract new clients, secure corporate accounts, and generate repeat business.

Responsibilities:

Targeted Sales & Revenue Generation:

• Develop and implement strategic sales plans to achieve and exceed room, banquet, and overall revenue targets.
  
• Identify new business opportunities within corporate, government, airline, NGO, oil & gas, travel agent, and diplomatic markets.
  
• Actively source and negotiate corporate contracts, group bookings, long-stay agreements, and event business.
  
• Conduct regular sales calls, client visits, and networking activities within Lagos and surrounding markets.
  
• Prepare and present tailored proposals, contracts, and rate negotiations to clients.
  

Account Management & Client Relations:

• Build and maintain strong relationships with key corporate clients, travel agents, and event planners.
  
• Manage key accounts, ensuring consistent service delivery and repeat business.
  
• Handle client feedback, resolve complaints professionally, and ensure high customer satisfaction.
  
• Organize and host client entertainment, familiarization trips and hotel site inspections.
  

Market Intelligence & Strategy:

• Monitor market trends, competitor activities, pricing strategies, and demand patterns in the Lagos hospitality market.
  

Sales Administration & Reporting:

• Prepare weekly, monthly, and quarterly sales reports, forecasts, and performance analyses.
  
• Maintain accurate records of client interactions, contracts, and pipelines using CRM or sales systems.
  
• Ensure all sales activities comply with hotel policies and brand standards.
  

Collaboration & Internal Coordination:

• Work closely with Front Office, Reservations, Revenue, Banqueting, and Operations teams to ensure seamless service delivery.
  
• Coordinate with the Marketing team on promotions, campaigns, and brand positioning.
  
• Participate in sales meetings, budgeting, and strategic planning sessions.
  

Marketing & Sales of Event Spaces (i.e., Hall) & Banqueting Facilities:

• Fully responsible for bringing in at least 3 corporate or leisure events per month
  

Requirements

• Minimum of 2 years of relevant sales experience, preferably within the hospitality industry/Real estate industry
  

• HND or Bachelor's degree in Business Administration, Marketing, Hospitality Management, or a related field.
  

• Proven ability to generate sales, secure bookings, and achieve revenue targets.
  

• Experience selling hotel rooms, event spaces, banqueting facilities, or related hospitality services is an advantage.
  

• Strong business development, negotiation, presentation, and client relationship management skills.
  

• Excellent verbal and written communication skills.
  

• Ability to identify new business opportunities and convert prospects into paying clients.
  

• Strong organizational skills, with the ability to manage multiple accounts and sales activities effectively.
  

Benefits