SALES AGENT- FEMALE PREFERRED
Industry: Fitness, Recovery, Wellness, Hospitality & Community
Department: Sales
Reports To: Sales Manager / General Manager
Location: Maitama, Abuja
Employment Type: Full-Time
Salary: ₦300,000 Monthly + Performance-Based Commission
Experience: Minimum 3–5 Years
Gender Preference: Female preferred
ROLE SUMMARY
The Sales Agent will be responsible for generating and converting new business opportunities, managing prospective clients throughout the entire sales journey and contributing directly to membership and revenue growth.
This role goes beyond responding to enquiries. The successful candidate will actively pursue leads, understand client needs, conduct facility tours, present services and membership offerings, manage follow-ups and confidently close sales.
The Sales Agent will play a critical role in ensuring that every prospective client receives a professional and memorable introduction to the company's premium fitness, recovery, wellness, hospitality and community offerings.
KEY RESPONSIBILITIES
1. Sales & Business Development
- Respond promptly and professionally to enquiries received through WhatsApp, Instagram, phone calls, walk-ins, referrals, events and other channels.
- Proactively contact and qualify prospective clients to understand their needs, interests, lifestyle preferences, budget and purchasing intent.
- Present memberships, services, wellness offerings, packages and experiences in a compelling and professional manner.
- Convert qualified prospects into paying members and customers.
- Consistently achieve individual, weekly and monthly sales targets.
- Conduct structured and timely follow-ups with prospective clients until a clear outcome is achieved.
- Identify opportunities to upsell and cross-sell relevant products and services.
- Actively seek new business opportunities through referrals, networking and prospecting.
2. Client Tours & Premium Customer Experience
- Conduct professional and engaging tours of the facility for prospective members and guests.
- Understand the interests and priorities of each prospect and tailor presentations accordingly.
- Clearly communicate membership benefits, pricing, facilities, services and available packages.
- Deliver an exceptional client experience that reflects the company's premium brand positioning.
- Handle customer questions and objections confidently, professionally and accurately.
- Build trust and guide prospects toward making informed purchasing decisions.
3. Lead & CRM Management
- Maintain accurate and up-to-date records of all leads, interactions, appointments, follow-ups and sales.
- Ensure that every qualified lead receives appropriate and timely follow-up.
- Categorize and prioritize prospects based on their level of interest and likelihood of conversion.
- Maintain an organized and active daily sales pipeline.
- Monitor lead progress from initial enquiry through conversion or closure.
- Prepare regular reports on enquiries, appointments, tours, follow-ups, conversions, lost opportunities and revenue generated.
4. Relationship Management
- Build and maintain strong relationships with prospective and existing clients.
- Encourage referrals from satisfied customers and members.
- Maintain engagement with prospects who may not be immediately ready to purchase.
- Develop relationships that support repeat business, retention and long-term loyalty.
- Represent the company professionally during events, activations, partnerships and networking opportunities.
5. Market Intelligence & Growth
- Identify potential individual, corporate and partnership opportunities within Abuja.
- Support outreach initiatives targeting corporate organizations, residential communities, embassies, professional groups and other relevant audiences.
- Work closely with the Marketing and Operations teams to maximize conversion of campaign-generated leads.
- Provide management with feedback on customer preferences, frequently asked questions and common objections.
- Monitor relevant market trends and competitor activities and provide insights that support business growth.
KEY PERFORMANCE INDICATORS (KPIs)
Performance will be evaluated based on measurable sales and business-development outcomes, including:
- Number of new leads contacted
- Response time to enquiries
- Number of qualified prospects
- Number of appointments and tours booked
- Tour attendance rate
- Lead-to-sale conversion rate
- Number of memberships and packages sold
- Revenue generated
- Follow-up completion rate
- Upselling and cross-selling performance
- Referral-generated sales
- CRM accuracy and pipeline management
- Achievement of weekly and monthly sales targets
Specific targets will be established by management based on business objectives.
QUALIFICATIONS & EXPERIENCE
- Bachelor's Degree or HND in Business Administration, Marketing, Hospitality, Communications or a related discipline is preferred.
- Minimum of 3–5 years of relevant sales or business development experience.
- Experience within fitness, recovery, wellness, hospitality, luxury retail, real estate, memberships or premium customer-facing businesses will be an advantage.
- Demonstrated ability to achieve or exceed sales and revenue targets.
- Experience managing leads, client relationships and structured follow-up pipelines.
- Knowledge of the Abuja premium and luxury consumer market is desirable.
REQUIRED SKILLS & COMPETENCIES
- Strong sales and closing ability
- Excellent communication and interpersonal skills
- Negotiation and persuasion skills
- Relationship management
- Lead generation and prospecting
- Customer service excellence
- Objection handling
- CRM and sales pipeline management
- Commercial awareness
- Target orientation
- Strong follow-up discipline
- Time management and organization
- Professional presentation and personal grooming
- Proficiency in WhatsApp, social media, Microsoft Office and CRM systems
IDEAL CANDIDATE PROFILE
The ideal candidate should be:
- Confident, articulate and persuasive.
- Highly professional in appearance, communication and conduct.
- Comfortable engaging senior executives, professionals and high-value clients.
- Target-driven and motivated by measurable performance and financial rewards.
- Comfortable asking for the sale and confidently closing deals.
- Highly disciplined with lead follow-up and pipeline management.
- Relationship-oriented without being overly aggressive.
- Able to understand and communicate a premium lifestyle, fitness and wellness proposition.
- Proactive, energetic and commercially minded.
- Reliable, accountable and results-focused.
- Comfortable working in a fast-paced and performance-driven environment.
COMPENSATION & BENEFITS
₦300,000 Monthly + Performance-Based Commission
The compensation structure is designed to reward strong sales performance. Commission and performance incentives will be linked to measurable outcomes, including:
- Successful membership sales
- Packages and service sales
- Revenue generated
- Achievement of monthly sales targets
- Exceptional business-development performance
High-performing Sales Agents will have the opportunity to significantly increase their earnings through commissions and performance incentives.
HOW TO APPLY
Interested and qualified candidates should send their updated CV to:[email protected]
Please use Sales Agent – Maitama as the subject of the email.