HR GENERALIST – EMPLOYEE RELATIONS & PERFORMANCE MANAGEMENT
Industry: Energy Solutions & Hospitality
Location: Lagos Mainland, Lagos
Department: Human Resources
Reports To: Head of Human Resources
Employment Type: Full-Time
Minimum Experience: 5 Years
Salary Range: ₦4,500,000 – ₦6,500,000 Gross Annual
Role Overview
Our client, a reputable organisation operating within the Energy Solutions and Hospitality sectors, is seeking a competent and experienced HR Generalist with a primary focus on Employee Relations and Performance Management.
The successful candidate will be responsible for strengthening employee engagement, coordinating performance management processes, managing employee relations matters and providing practical HR guidance to managers and employees. The ideal candidate must demonstrate sound professional judgment, strong documentation skills, confidentiality and a thorough understanding of Nigerian labour regulations and HR best practices.
Key Responsibilities
1. Performance Management & Probation
- Coordinate performance appraisal cycles, objective setting and employee performance reviews.
- Monitor probation periods and ensure timely assessments and recommendations.
- Develop and monitor Performance Improvement Plans (PIPs) in collaboration with line managers.
- Identify performance gaps and recommend appropriate corrective actions and training interventions.
- Maintain accurate performance records and management reports.
2. Employee Relations & Conflict Management
- Manage employee grievances, disciplinary matters and workplace complaints.
- Coordinate workplace investigations, gather evidence, conduct interviews and prepare investigation reports.
- Ensure fair, consistent and confidential handling of employee relations cases.
- Advise managers on disciplinary procedures, employee conduct and policy implementation.
- Prepare disciplinary correspondence, investigation reports and relevant case documentation.
3. Managerial Support & Workforce Effectiveness
- Provide HR advisory support to managers on employee performance, attendance, conduct and workplace issues.
- Monitor absenteeism, lateness, employee turnover and workforce-related concerns.
- Conduct exit interviews and recommend employee retention initiatives.
- Promote accountability, effective communication and positive working relationships across business locations.
4. HR Operations & Reporting
- Maintain accurate employee records, probation files, appraisal documentation and employee relations reports.
- Prepare periodic HR reports covering performance, grievances, disciplinary cases and employee attendance.
- Support recruitment, onboarding, benefits administration and other HR activities when required.
- Implement approved HR policies and recommend improvements to existing processes.
- Ensure compliance with applicable Nigerian employment laws and internal HR policies.
Qualifications & Experience
- Bachelor's degree or HND in Human Resource Management, Industrial Relations, Business Administration, or a related discipline.
- Minimum of 5 years' relevant HR experience, with substantial exposure to employee relations and performance management.
- Professional certification or membership with the Chartered Institute of Personnel Management of Nigeria (CIPM) is strongly preferred.
- Additional certifications such as CIPD, SHRM-CP, SHRM-SCP, or other recognised HR professional qualifications will be an advantage.
- Demonstrable experience managing employee grievances, disciplinary procedures and workplace investigations.
- Strong experience coordinating performance appraisals, probation reviews and Performance Improvement Plans.
- Good knowledge of Nigerian labour laws, employment regulations and HR best practices.
- Experience supporting frontline employees or multi-location operations, particularly within the energy, hospitality or related sectors, is an advantage.
- Proficiency in Microsoft Office, particularly Excel, and HR Information Systems (HRIS).
Key Competencies
- Excellent employee relations and conflict resolution skills.
- Strong analytical, investigative and report-writing abilities.
- High integrity, confidentiality and professional judgment.
- Excellent communication, interpersonal and stakeholder management skills.
- Strong organisational skills and attention to detail.
- Ability to manage competing priorities and deliver within deadlines.
- Practical problem-solving skills and a collaborative approach to HR management.
How to Apply
Interested and qualified candidates should send their updated CV to:
Email: [email protected]
Email Subject: HR Generalist – Employee Relations & Performance Management
Only candidates who meet the stated requirements will be shortlisted.