The Business Analyst supports the Regional Business Heads by producing accurate, timely operations reports across the group's brands, including Domino's, Cold Stone Creamery (CSC), Pinkberry and other brands. The role turns store and regional data into clear insights and recommendations that help each region improve sales, control costs, protect quality and deliver a better customer experience.
• Operations reporting
Report on key operating metrics such as sales, customer counts, average order value, channel mix (in-store, website, delivery partners), order acceptance, preparation and delivery times, wastage, inventory accuracy, and energy and diesel usage etc.
• Analysis and business support
Analyze the impact of promotions, campaigns and loyalty programs (e.g. BOGOF) by brand and store, and recommend where to run them.
Build business cases and ROI or payback analyses for new stores, refurbishments and other capex.
• Coordination and governance