Position Objectives To perform the regular duties of a pharmacist, while managing, monitoring and coordinating the activities and performance of team members to the achievement of the pharmacy goals and objectives. Minimum Qualification and Experience Atleast first Degree in Pharmacy. 2-3 years’ work experience. Experience in a Community Pharmacy in the same role Must have been a full-time pharmacist with the organization for at least one year Position Dimensions Duties may include, but are not limited to, the following Provide guidance and counselling on medications to customers Drive sales and profit in the Pharmacy to meet set goals, targets and objectives. Ensures Company’s compliance with legal policies, procedures and pharmaceutical regulations Establish, organize and implement community outreach programs quarterly Provide delivery of quality pharmaceutical services in line with state and federal requirements Improve Customer service approaches and techniques to ensure Customer needs, complaints, and issues are successfully resolved within Company guidelines and standards. Strategically work towards achievement of pharmacy long-term and short-term goals Implement proper product expiry management Plan, organize, and implement all activities in relation to the pharmacy operations. Ensure proper filling all necessary pharmacy document for documentation purposes Coordinate the pharmacy academy weekly Ensure maximum customer satisfaction within company’s polices Institute and implement enhancement of quality service delivery for maximum customer satisfaction Ensure smooth operation of the pharmacy Generate weekly reports Ensure maximum cover for all roles of the pharmacy at all times Monitor daily activities of team members via their individual checklist Monitor and rate performance of team members via scored cards and bi annual appraisal Take charge and ownership of the entire pharmacy operations Ensure punctuality in the opening of the pharmacy And any other assigned task from line manager or management. Core Skills Strong Leadership and supervisory skills Excellent communication skills Integrity and Ethical Planning and Organizational skills Excellent problem solving and analytical skills Goal Driven interpersonal skills; Relationship Management; Influencing & Persuading Functional Skills Commercial Awareness Business strategy Excellent product knowledge and industry Sales strategy Team building People management Customer Service oriented Risk Management Strong self-management skills, maturity, confidence and patience. Innovative approach to problem solving