Our client is a growing,
patient-focused pharmacare and retail company dedicated to delivering
exceptional healthcare services, wellness products.
Job Summary
The
Front Store Support Staff is responsible for driving the retail and commercial
success of the pharmacy's front-facing operations. This role focuses on
maximizing sales, maintaining pristine product merchandising, and delivering a
warm, helpful customer experience for individuals browsing non-prescription
sections. The ideal candidate will take ownership of the wellness, cosmetics,
and over-the-counter (OTC) aisles, ensuring the store is beautifully presented,
fully stocked, and aligned with digital promotional efforts to engage the
community.
Key Responsibilities
- Greet customers warmly, assist them in
locating front-store items, and provide helpful information regarding wellness
products and cosmetics.
- Maintain attractive, clean, and organized
product displays, ensuring all items are properly priced, accessible, and
well-merchandised.
- Manage inventory on the sales floor,
monitoring stock levels, identifying fast-moving items, and proactively
checking for upcoming expiration dates.
- Handle point-of-sale (POS) transactions,
processing cash and electronic payments accurately while ensuring a smooth
checkout experience.
- Collaborate with the pharmacy team to
push store promotions and utilize social media literacy to create or support
engaging front-store content.
- Keep the storefront, retail aisles, and
checkout counters clean, orderly, and professional at all times.
- Escalate any clinical or
prescription-related inquiries immediately to the licensed Pharmacist or
technical team.
Requirements
- OND, HND, or Bachelor’s degree in any
discipline (an interest in retail, beauty, or healthcare is a plus).
- Prior experience in retail sales,
customer service, or supermarket/pharmacy front-store operations is preferred.
- Excellent interpersonal and communication
skills with a vibrant, customer-centric attitude.
- Strong organizational skills and sharp
attention to detail, especially regarding product shelf-life and display
presentation.
- Experience or keen interest in wellness
products, cosmetics, and general retail pharmacy operations is a distinct
advantage.
- Social media literacy and comfort with
digital retail tools is an added advantage.
- Ability to work independently on the
floor while maintaining strong teamwork with the clinical staff.
- Proximity to the pharmacy location is
highly preferred.