SERVICE DIMENSIONS
Financial Data: Participate in defining and managing IS budget for client entities with domain covered (500K$)
People Data: Work with Application Development & Support team (where applicable) and provide indirect supervision and co-ordination
of approximately 50 people
Production Data 250 (no. of users in covered entities) User base; 30+ applications
Statistical Data: Monitor and follow-up over 5000 user requests per annum; Provide IS consultancy services to approx. 5+ client
entities; coordinate IST related projects on behalf of client entities.
ACTIVITIES
• Participate in the definition and formulation of IS strategy and medium to long term IS plans of the client entity.
• Assist the client entity in the construction of their IS resource requirements forecast and IS budget and incorporate such into the
IST budget for the affiliate
• Provide business analysis services to client entities, aimed at identifying and implementing IST solutions
• Lead significant business/user related projects within IST, carrying out the initial analysis & documentation of requirements, and the
co-ordination of the solution development, deployment, and integration
• Coordinate the activities of all IST entities, to ensure, on behalf of their client business entities, the effective operational maintenance
and support of existing IST systems and services they use
• Ensure that IST activities are performed with minimum disruption to the business entity processes and activities
• Assist the requested entity in searching for and acquiring new software, while making sure that this software can be integrated in
the COMPANY'S IS environment.
• Supervise the development of new software or software interfaces, follow up the maintenance of existing applications for the client
entity.
• Identify and define the interface between existing and/or new systems inside and outside the Client entity IS, ensuring the coherence
of new components of the IS with the existing ones.
• Place at the disposal of the requesting entity, an information system consistent with the objectives of the E&P professional disciplines
and the Group Information System.
• In conjunction with the client division, defend and ensure the application of IST policies as may be particularly relevant to the client entity
• Liaise with HQ IS Correspondents, ensuring that the Group’s IS strategies, plans and other relevant information are appropriately
communicated to prepare for future IS evolutions in client entities.
• Assist and support the business with documents and archive management activities.
• Provide support to business with management of entity shared drive (access control, folder organization ...)
• Contribute to the digitization of IT solutions for the Business entities
CONTEXT AND ENVIRONMENT
• In the rapidly changing user and operations environment of COMPANY'S, understand complex business processes and proffer
valuable IS solutions to IST business clients.
• Complete understanding of COMPANY'S and the Company's Group IS policies and procedures and the capacity to apply such
policies in a challenging and difficult operations and user environment.
• Constant meetings with business entities to ascertain operational needs and ensure such needs are met in an efficient manner.
A mandatory sense of commitment and dedication to duty, diplomacy and sound analytical skills.
ACCOUNTABILITIES
• Provision of business analysis and consultancy services to client business entities, in accordance with any SLAs and/or KPIs
Coordination of significant business related IS projects.
• Promotion of the respect of company standards & procedures by the user entities.
• Definition and respect of business IS budget, and appropriate performance reporting for consolidation into the IT Report
H3SE
1. Familiarize self with COMPANY'S emergency procedures and report to the Manager any incident, unsafe act or operation.
2. Carry out assigned duties safely according to COMPANY'S HSE procedures in such a manner to minimize / eliminate unsafe
exposure to self or fellow workers.