Industrial Camp Boss / Site General Manager

The Industrial Camp Boss / Site General Manager owns everything that makes an industrial campus run safely, smoothly, and to a world-class standard — every day, without exception. This is not a maintenance supervisor role with extra duties bolted on. It is the single point of operational accountability for the physical site: its infrastructure, its safety, its security, and the experience of everyone who lives, works, or visits there.

The site is large and the team is substantial. The successful candidate will be a genuine operator — someone who has run a facility, a base, or a comparable site before, and who treats a campus the way a ship's captain treats a vessel: total ownership, total accountability, zero tolerance for “that's not my department.”

Where most facilities roles stop at “keeping the lights on,” this role is mandated to deliver a hospitality-grade experience on an industrial site — guesthouses, catering, and VIP hosting run with the same polish as a well-managed 5-star hotel, layered on top of the engineering and security discipline of a serious industrial operation.

Requirements

1. Maintenance & Facilities Management

• Own all planned preventive maintenance (PPM) and reactive maintenance across electrical, mechanical, plumbing, HVAC, civil works, and general infrastructure.

• Maintain an asset register and maintenance schedule for all critical site equipment (generators, pumps, transformers, water treatment, etc.), with documented uptime targets.

• Manage power and water continuity, including backup systems, and ensure rapid response to any failure or outage.

• Oversee grounds keeping, civil infrastructure, waste management, and general site upkeep to a consistently high visual and functional standard.

• Manage facilities-related contractors and vendors, ensuring SLAs are met and costs are controlled.

• Maintain compliance with relevant health, safety, and environmental (HSE) regulations and standards.

2. Security Management

• Design, implement, and continuously improve site security protocols: access control, perimeter security, surveillance (CCTV), and visitor management.

• Supervise the security workforce (in-house and/or outsourced guard force), including rostering, performance, and conduct.

• Own incident response — from minor breaches to serious security events — including documentation, escalation, and after-action review.

• Liaise with external security agencies, law enforcement, and emergency services as needed.

• Conduct regular risk assessments and security audits of the campus, recommending and implementing improvements.

• Maintain emergency preparedness plans (fire, medical, security threat, natural disaster) and run periodic drills.

3. Hospitality & Guest Experience

• Own the end-to-end experience of anyone living on, working on, or visiting the campus — staff accommodation, guesthouses, catering, and event hosting.

• Set and enforce service standards for catering and housekeeping that meet a five-star hospitality benchmark, not an industrial-canteen one.

• Personally oversee VIP visits and high-stakes hosting moments — board visits, investor tours, government or partner delegations — ensuring flawless execution.

• Manage relationships with hospitality vendors (catering, laundry, housekeeping contractors) and hold them to the same standard expected of the in-house team.

• Continuously gather feedback from site residents and visitors and act on it — comfort and experience are measured, not assumed.

4. Leadership, Budget & Reporting

• Lead a multi-disciplinary team across maintenance, facilities, security, and hospitality functions, setting clear standards and holding the team to them.

• Own the site operating budget, track spend against plan, and proactively flag risks or savings opportunities.

• Provide regular, honest reporting to the MD/CEO on site status, incidents, risks, and spend — surfacing bad news early rather than managing it quietly.

• Build and maintain standard operating procedures (SOPs) across all four functional areas, so the site does not depend on any single person's memory.

• Drive a culture of pride, discipline, and accountability among on-site staff, including contracted and outsourced personnel.

Experience

• 8+ years of progressive experience in facilities management, site/base operations, hospitality operations, or a comparable multi-disciplinary operational role.

• Demonstrable experience managing a sizeable team (20+ staff) across more than one functional discipline.

• Prior experience in industrial, oil & gas, manufacturing, hospitality (resort/hotel operations), or similarly complex live-site environments is strongly preferred.

• Experience managing security operations and/or working closely with security personnel is required.

• Experience managing budgets and vendor/contractor relationships at a meaningful scale.

Skills & Attributes

• Calm, decisive crisis management — able to take charge of an incident (power failure, security breach, medical emergency) without waiting for instruction.

• Genuine hospitality instinct — understands and cares about the experience of guests and residents, not just the mechanics of facilities.

• Strong people leadership across a diverse, multi-skilled workforce, including lower-skilled and contracted staff.

• Comfortable with data and reporting tools (Excel at minimum) for tracking maintenance schedules, incidents, and budgets.

• High personal presence and credibility — able to represent the site confidently in front of senior leadership, investors, or visiting dignitaries.

• Willingness to be resident or near-resident on site, with availability for emergencies outside standard hours.

Benefits