ASSISTANT SALES MANAGER / SALES ANALYST
Industry: Telecommunications / Internet Service Provider (ISP)
Location: Abuja, Nigeria
Employment Type: Full-Time, Onsite
Reports To: Sales Manager / Head of Sales
Salary: ₦350,000 – ₦400,000 Monthly Net
Experience: Minimum 3–5 years' relevant experience, with mandatory ISP/Telecommunications experience
JOB SUMMARY
We are seeking a results-driven and commercially focused Assistant Sales Manager / Sales Analyst to support the Sales Manager in driving revenue growth, supervising the sales team, and ensuring consistent achievement of sales targets.
The successful candidate will supervise Sales Persons/Connectivity Consultants, provide guidance on customer solutions, monitor sales activities and reports, and support the effective execution of the company's sales acquisition processes.
KEY RESPONSIBILITIES
- Assist the Sales Manager in leading, supervising, and motivating the sales team towards achieving revenue and business targets.
- Supervise the activities and performance of Sales Persons/Connectivity Consultants using established sales processes, tools, PIFs, and reporting systems.
- Review and provide guidance on solutions proposed to prospects based on the Prospect Information Form (PIF).
- Support the development and execution of sales plans and strategies to increase customer acquisition and revenue.
- Monitor team performance, pipeline activities, conversions, and achievement against set targets.
- Prepare periodic sales activity and performance reports for the Sales Manager/HOD.
- Maintain accurate records of sales activities, customer interactions, prospects, and service engagements.
- Present and sell the company's connectivity products and services to existing and prospective customers.
- Maintain strong knowledge of the company's products, services, pricing, rates, and value propositions.
- Engage customers professionally, understand their requirements, and recommend appropriate connectivity solutions.
- Monitor market and competitor activities and provide relevant insights to the Sales Manager.
- Ensure company sales schemes, procedures, processes, and initiatives are effectively implemented by team members.
- Identify performance gaps within the sales team and provide appropriate coaching and support.
- Ensure team members maintain high standards of professionalism, administrative compliance, customer service, and corporate presentation.
- Support the resolution of customer enquiries and ensure timely follow-up on prospects and existing accounts.
- Work closely with other departments to ensure seamless customer onboarding and service delivery.
- Participate in sales activities, customer engagements, weekends, or public holidays when required.
- Perform other duties and responsibilities assigned by the Sales Manager/HOD.
QUALIFICATIONS & REQUIREMENTS
- Bachelor's Degree or HND in Business Administration, Marketing, Sales, Economics, Telecommunications, Information Technology, or a related discipline.
- Minimum of 3–5 years' relevant sales experience, preferably in a supervisory or team-lead capacity.
- Mandatory experience in the Telecommunications, ISP, Broadband, Connectivity, or related technology industry.
- Proven experience supervising or coordinating a sales team.
- Demonstrated experience in B2B/B2C sales, customer acquisition, account management, and business development.
- Strong understanding of connectivity solutions, internet services, telecommunications products, or related technology solutions.
- Experience working with sales reports, CRM systems, pipeline management tools, and sales performance metrics.
- Strong analytical, reporting, negotiation, and presentation skills.
- Excellent communication and interpersonal skills.
- Strong customer-service orientation and commercial awareness.
- Ability to work with targets and perform effectively in a fast-paced, results-driven environment.
- Proficiency in Microsoft Office tools, particularly Excel and PowerPoint.
IDEAL CANDIDATE
The ideal candidate is a commercially driven and experienced telecommunications/ISP sales professional with strong team-supervision capabilities. The candidate should be confident engaging customers, analysing sales performance, guiding sales consultants, and translating customer requirements into appropriate connectivity solutions.
The ideal candidate should also demonstrate:
- Strong leadership and people-management skills.
- Excellent knowledge of the ISP/telecommunications market.
- A proactive and target-oriented approach to sales.
- Strong analytical and problem-solving abilities.
- Excellent follow-up and pipeline management skills.
- Ability to coach and motivate sales team members.
- Professional appearance, communication, and customer-facing skills.
- High level of accountability, discipline, and attention to detail.
- Ability to work independently while supporting the broader sales team.
PERSONAL RESPONSIBILITIES
- Report directly to the Sales Manager/HOD.
- Support the day-to-day operational activities of the Sales Department.
- Maintain punctuality and ensure adherence to team schedules.
- Ensure assigned sales and operational responsibilities are completed within agreed timelines.
- Attend to customer enquiries with professionalism, empathy, and a solution-oriented approach.
- Keep up to date with departmental and company communications, policies, procedures, and announcements.
- Support the team during weekends and public holidays when business requirements necessitate.
- Take ownership of assignments and responsibilities delegated by the Sales Manager/HOD.
HOW TO APPLY
Interested and qualified candidates should send their updated CV to:
Email: [email protected]
Please use Assistant Sales Manager – Abuja as the subject of the email.
Only candidates who meet the mandatory ISP/Telecommunications experience requirement will be considered.