Job Title: Operations Supervisor
Location: Lagos, Nigeria
Industry: Skincare & Cosmetics (FMCG)
Employment Type: Full-Time (Monday–Friday, 8:00 AM – 5:00 PM)
Grade Level: Mid-Level
Reporting To: General Manager
Monthly Remuneration: ₦400,000 (Net) + Performance Bonuses
Role Overview
We are seeking a highly organized, detail-oriented, and analytical Operations Supervisor to oversee daily operational workflows and drive efficiency across our business functions. In this role, you will play a central part in managing procurement lifecycles, maintaining inventory levels, coordinating logistics, ensuring FMCG regulatory compliance, and facilitating seamless inter-facility communication between our corporate office and manufacturing plant.
Key Responsibilities
Daily Operations & Process Oversight: Monitor day-to-day operational activities to ensure strict adherence to service standards, production schedules, and operational guidelines.
Procurement & Vendor Management: Oversee the end-to-end procurement cycle—raising purchase orders (POs), securing approvals, coordinating with vendors for timely delivery, and reconciling invoices with finance.
Inventory & Logistics Coordination: Track stock levels, manage reorder thresholds, and coordinate both inbound and outbound shipments between suppliers, central storage, and production facilities.
Inter-Facility Liaison: Act as the operational bridge between office management and factory site teams to align on production needs, supply availability, and resource allocation.
Regulatory Compliance & Audits: Ensure compliance with FMCG industry standards; manage necessary documentation, support internal audits, and process regulatory filings.
Cross-Functional Collaboration: Partner closely with HR, IT, Finance, and Commercial teams to resolve operational bottlenecks, streamline workflows, and support new system implementations.
Reporting & Performance Tracking: Compile daily, weekly, and monthly operational performance metrics to present actionable insights to the General Manager.