Accounts Receivable Officer

Accounts Receivable Officer

Industry: Healthcare | Medical Diagnostics
Location: Lekki, Lagos
Employment Type: Full-Time
Reports To: Finance Officer
Salary: ₦300,000 – ₦400,000 Net Monthly (Based on Experience)
Experience: 2–4 Years

About the Role

Our client is seeking a detail-oriented and proactive Accounts Receivable Officer to manage the organization's accounts receivable processes, HMO operations, and healthcare claims management. The successful candidate will ensure accurate billing, timely claims submission, prompt collections, and efficient revenue cycle management while maintaining strong relationships with HMOs, corporate clients, and internal stakeholders.

Key Responsibilities

Accounts Receivable & Revenue Cycle Management

• Prepare, review, and process invoices for HMOs and corporate clients accurately and within established timelines.
• Coordinate timely submission of claims and bills to HMOs, insurance providers, and corporate organizations.
• Ensure all claims are supported with complete and accurate documentation.
• Monitor outstanding receivables and follow up to ensure prompt payment and improved cash flow.
• Investigate and resolve rejected, disputed, delayed, or underpaid claims.
• Maintain accurate records of receivables, billing schedules, payment history, and HMO transactions.
• Generate receivables aging reports and monitor collection performance.
• Post customer and HMO payments accurately within the accounting system.
• Reconcile customer accounts, HMO statements, and payment schedules.
• Escalate long-outstanding debts and unresolved receivable issues where necessary.

HMO Operations

• Liaise with HMOs on authorization issues, tariff discrepancies, capitation, reconciliation, and payment processing.
• Monitor HMO billing cycles and ensure compliance with contractual agreements.
• Support initiatives to improve claims recovery and reduce payment delays.

Financial Reporting & Compliance

• Prepare periodic reports on receivables, collections, outstanding debts, and payment trends.
• Ensure compliance with internal financial controls, billing policies, and healthcare regulations.
• Maintain confidentiality of patient records and financial information.
• Support internal and external audit activities by providing required financial documentation.

Collaboration & Process Improvement

• Work closely with Finance, Clinical, Operations, and Client Service teams to ensure seamless billing processes.
• Recommend improvements to billing, claims management, and receivable processes to enhance operational efficiency.
• Ensure adherence to company policies, procedures, and ethical standards.

Qualifications

Education

• Bachelor's Degree or HND in Accounting, Finance, Economics, or a related discipline.
• Professional certification (ICAN, ACCA, ANAN, or equivalent) is an added advantage.

Experience

• Minimum of 2–4 years' experience in Accounts Receivable, HMO Operations, Medical Billing, or Revenue Cycle Management within a healthcare or medical diagnostics environment.
• Proven experience in healthcare claims processing, debt recovery, billing, and account reconciliation.
• Experience using accounting software and Hospital Management Systems (HMS).

Knowledge & Technical Skills

• Strong understanding of healthcare revenue cycle management.
• Knowledge of HMO billing and claims administration.
• Accounts receivable management and reconciliation.
• Financial reporting and documentation.
• Microsoft Office Suite (Excel, Word, Outlook).
• Accounting software and Hospital Information Systems.
• Understanding of financial controls and internal audit processes.

Core Competencies

• Accounts Receivable Management
• HMO Claims Administration
• Revenue Cycle Management
• Financial Reconciliation
• Billing & Invoicing
• Debt Recovery & Collections
• Analytical & Problem-Solving Skills
• Attention to Detail
• Communication & Negotiation Skills
• Relationship Management
• Time Management
• Reporting & Documentation
• Customer Service Orientation

Behavioural Competencies

• High integrity and professionalism
• Strong attention to detail
• Excellent organizational skills
• Confidentiality and discretion
• Results-oriented mindset
• Accountability and ownership
• Ability to work under pressure
• Team player with strong interpersonal skills
• Proactive and self-motivated

Key Performance Indicators (KPIs)

• Timeliness of invoice preparation and claims submission
• Reduction in accounts receivable aging
• Claims recovery rate
• Billing accuracy
• Reduction in rejected or disputed claims
• Collection efficiency from HMOs and corporate clients
• Accuracy of reconciliations and financial records
• Compliance with billing policies and financial controls

Benefits

• Competitive net monthly salary.
• Career development and learning opportunities.
• Collaborative and professional work environment.
• Exposure to modern healthcare financial systems.

How to Apply

Interested and qualified candidates should send their updated CV to:

[email protected]

Subject: Accounts Receivable Officer – Lekki

Only shortlisted candidates will be contacted.