Recovery Officer

Key Responsibilities

• Manage and recover non-performing loans (NPLs) and overdue accounts.
• Negotiate repayment plans and loan restructuring with delinquent customers.
• Conduct skip-tracing and asset verification for high-risk accounts.
• Liaise with recovery agents, solicitors, and regulatory bodies where necessary.
• Monitor recovery performance and prepare portfolio quality reports.

Requirements

• Bachelor’s Degree in Accounting, Finance, Economics, Business, or a related field.
• Professional certifications (ACA, ACCA, ACIB) are an added advantage.
• 3–4 years’ experience in loan recovery or debt collections within a Bank, Finance Company, MFB, or Fintech.
• Strong negotiation skills, knowledge of credit risk frameworks, integrity, and ability to meet recovery targets.

Benefits

• HMO
• Pension
• Performance Bonus
• 13th Month
• Pool Car
• End-of-Year Package
• Training & Development